Yes we did get the merch coupons in our package but what was missing was our season ticket books. Todd had to print us tickets for opening night until they found our ticket books. A Crunch office person brought our season books to our seats at the end of the first period. Another season holder near us asked me what I meant by merch coupons in the package. He didn't get any. I think the envelope stuffing process went haywire. Contact the Crunch office and I assume they will make it right.